Feature requests

Currently, there is no way in Channex to pull past reservations and conversations. Doing so, would allow pulling historical data for better sync and onboarding experiences.

Connect to Google review API

I wish Agoda's Messaging API would be supported as well.

Connect Whatsapp chat channel

Similarly to the Airbnb Transactions API, Accessing the BookingCom Payments API would be very useful. Even if Channex made this available in a "DIY" format, similar to the channels API, this could help businesses. Source: https://developers.booking.com/connectivity/docs/payments-api/understanding-the-payments-api

Support chat with VRBO

We would like to have a more modern Channel connection Iframe view for the Web, similar to the picture below.

Revenue Management addon to calculate prices per day to increase revenue for the hotel

Airbnb API allows it https://www.airbnb.ca/help/article/2346 Create a property in Channex, then deploy it to Airbnb...

Improve API docs with OpenAPI specs, SDK and other improvements to help PMS connect to Channex

Please add dark mode

Claim resolutions through airbnb API- Aircover for Hosts, Respond to Airbnb Inquiries.

Message API endpoint to send a message to the host. Currently only to the guest is possible. The purpose of such a feature is for example on a guest app, you enable a chat where the guest can talk to you.

It would be very convenient to have type definitions (e.g. for Typescript) which includes all request and response types for the Channex Shopping API. This is crucial when developing own booking engine implementations in order to reduce invalid requests and to help understanding the exact types and cases that we have to implement (e.g. for facilities or cancellation policy types).

Keytel.com , B2B & B2C , channel